Terms And Conditions

Terms and Conditions – PitStop Diecast

1. Introduction

Welcome to PitStop Diecast! By using this website and placing orders, you agree to the terms and conditions outlined below. Please read them carefully before making a purchase.

2. Definitions

"Seller" – Hobbies and Decorations S.R.L., operating under the brand PitStop Diecast
"Customer" – Any individual or legal entity placing an order on the website
"Products" – Diecast models and accessories offered for sale on the website
"Website" – www.pitstopdiecast.com – the online platform through which sales are made

3. Sales Policy

3.1. All products displayed on the website are available while stocks last.
3.2. Prices are listed in RON and are valid as displayed at the time of ordering. Our company is currently not VAT registered.
3.3. Orders are processed within a maximum of 12 hours after payment confirmation.
3.4. Products are sold exclusively through the website. Orders via OLX, Facebook, Instagram, etc., are not accepted.

4. Payment

4.1. Accepted payment methods:

  • Credit/debit card

  • PayPal

  • Cash on delivery (COD)

4.2. For online payments, the order will be shipped only after the payment is confirmed. In the case of cash on delivery, payment is made directly upon delivery.

5. Delivery

5.1. Products are shipped to the delivery address provided in the order.
5.2. Shipping costs are displayed during the final step of checkout.
5.3. Delivery times may vary depending on the courier company and destination.
5.4. Once shipped, responsibility for delivery falls on the courier. The Seller cannot be held liable for any delays.

6. Return Policy

Full information regarding returns (conditions, timelines, procedures) can be found on the dedicated Return Policy page. Please review that page before making a purchase.

7. Data Protection and Privacy Policy

7.1. Data collection and usage: Personal data is collected solely for order processing, delivery, and improving our services.
7.2. Data collected includes:

  • Name and surname

  • Delivery and billing address

  • Email address and phone number

  • Payment method information (bank details are not stored)

7.3. Data sharing: Data is not sold, rented, or transferred to third parties, except for partners involved in delivery and payment processing (couriers, payment processors).
7.4. User rights: Customers may request access to, correction of, or deletion of personal data by contacting us at contact@pitstopdiecast.com
7.5. Data security: We implement technical and organizational measures to protect data against unauthorized access or misuse.

8. Fraud Prevention and Protection

8.1. Hobbies and Decorations S.R.L. reserves the right to verify orders in order to prevent fraudulent activities.
8.2. In case of suspected fraud, the order may be suspended or canceled, and the customer contacted for further verification.
8.3. Fraud attempts may lead to legal action and notification of competent authorities.
8.4. Abuse of the website will result in access being blocked.
8.5. We do not send unsolicited SMS or email advertisements.
8.6. We request only the amounts stated on the order invoice. If you receive suspicious messages, please notify us immediately.

9. Disputes and Complaints

9.1. Disputes shall be settled amicably. In the absence of agreement, they will be referred to the competent courts in [your city / company headquarters location].
9.2. Complaints can be sent to contact@pitstopdiecast.com

10. Changes to the Terms and Conditions

10.1. We reserve the right to change these terms at any time, without prior notice.
10.2. Changes will be published on the website and will take effect immediately.

By using this website, you confirm that you have read and agree to the above terms and conditions.